YES, to use the official Colissimo application, you must have a Colissimo Facilité or Privilège contract. When you sign the contract, you receive login credentials. These will need to be entered in the application to activate the Colissimo web services and link your account to your site.
You will find all the information by visiting the website https://www.colissimo.entreprise.laposte.fr/You can also contact Colissimo's sales service at 3634.

The difference between the plans is related to the merchant's Shopify plan. The features remain the same (hors restriction technique vs Shopify PLUS).
The differences in pricing are explained by the variations in volumes operated by merchants according to their Shopify plan. The costs of hosting, the number of requests, the management volume of databases, the costs of evolutionary maintenance, the number of API calls, among others, explain this evolving pricing.

Your Colissimo application offers you a comprehensive solution to automate your shipping processes. This pricing allows for the continuous functional development of the application, provides you with high-quality application service on a daily basis, and dedicated customer service seven days a week.Choose now for a profitability that has been proven many times compared to the hourly cost incurred if the processes were done manually.
1. Time saved: This allows you to gain valuable time to dedicate to other essential tasks. By avoiding these processes manually, optimize your productivity and focus on higher value-added tasks.
2. Error reduction: Human errors can be costly for a business. By using the Colissimo app, you minimize the risks of errors in order and shipping management. No more delays, customer dissatisfaction, and additional costs related to processing errors.
3. Hourly cost: No time or dedicated personnel to manage these tasks.Save on these labor costs, and contribute to the overall profitability of your business.

You can reach us 7 days a week through the help bubble accessible from all pages of the app.
80% of support requests are handled in less than an hour ;)
You also have the option to schedule a video appointment for support.